ATM Navigator Credit Union in Pascagoula, MS

These people are a bunch of crooks. They will lie to your face and screw you anyway that they can. I advise anyone to keep your money somewhere else. As soon as i get my settlement, i am gone. I have been with them for 12 yrs and regret it ever since.

I do not like this creditunion

I bought my 2nd vehicle with navigator credit union.I also got my first secured credit card with a $300 deposit. After 2 years of having that card and good pay history i wanted to convert that card over to a regular credit card. I already had unsecured cards with major banks american express, chase, bank of america and capital one and navy federal card with a $10k limit. I also needed the $300 deposit for an emergency expense and did not want to dig into my savings. They had converted my card over to a unsecured card in the amount of $500 and did not want to release my deposit. I had to take off work and go to the branch again and by this time after numerous unhelpful phone calls i was furious and just wanted to cancel the card. The branch manger in the office i spoke too told me that my credit would be severely damaged if i closed the card and no one will finance any thing for me. I told her i dont care that it would not hurt me too bad because i have plenty of major cards with 25x the limit of this card. She refused to cancel it and kept trying to persuade me to leave it open because she was a credit consultant and she guarantees my credit score will drop 200 points when i close it. I got tired of arguing with her and told her i will leave the card open if they return my money to me. She then told me i will have your money available to you in 48-72 hours. I told her that i needed it now because i had an unexpected expense come up. She then got a bad attitude with me and called another department to get them to expedite the process. She told the person on the phone that i have no money and i have to have that money right now that i have to buy gas with it. I had told her that they should reimburse me for my gas since i had to make a 60 mile round trip 3 times from mobile in two days to resolve the matter. She then told me that the person was on lunch at 2:30 in the evening and would work on it as soon a she returned from lunch and it should be available by 5pm. I thought that it was very disrespectful how she just made up her own excuse to tell the lady why i needed the money. I was not broke and i did not need $300 for gas, i was angry and said i should be reimbursed for having to drive over 150 miles to resolve a issue that should have been taken care of with a phone call. I was my money i should not have to have a valid excuse on why i need it. I worked for it and paid the taxes on it "ITS MINE"! I am very happy to announce that i have took my business else where by purchasing my 3rd vehicle with navy federal credit union and i refinanced the vehicle that i currently have with them with a much better interest rate through state farm bank. This credit union is crooked and very unprofessional and such a hassle to deal with. As soon as i get my personal loan paid off i am done dealing with them for good! I dont plan on using the little $500 credit card i have with them. They can close it on there own terms.