CU Community Credit Union in Springfield, MO

Full info about CU Community Credit Union in Springfield, MO

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CU Community Credit Union
Address: 818 N Benton Ave, Springfield, MO 65802, USA
Phone: (417) 865-3912
Site:https://www.mycucommunity.com/
Time Work Monday: 08:00-17:00
Tuesday: 08:00-17:00
Wednesday: 09:00-17:00
Thursday: 08:00-17:00
Friday: 08:00-17:00
Saturday: close
Sunday: close

Address: 818 N Benton Ave, Springfield, MO 65802, USA
Phone: (417) 865-3912
Site:https://www.mycucommunity.com/
Time Work Monday: 08:00-17:00
Tuesday: 08:00-17:00
Wednesday: 09:00-17:00
Thursday: 08:00-17:00
Friday: 08:00-17:00
Saturday: close
Sunday: close


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About CU Community Credit Union

This page contains all information about CU Community Credit Union in Springfield, Missouri (MO), including address, website, phone number and reviews

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Review CU Community Credit Union

Nathan Beeman | 2016-09-15 10:24:25
I experience has been less than desirable with this credit union. I have had two auto loans with them. I have had two problems with with my most recent truck loan and one with my first loan. I have went the credit union in person to resolve these problems multiple times at least 4 or 5. I had one nice and friendly lady who was going to resolve it for me and was told she would call when it's all taken care of. However she never called so when I tried to contact her they said she no longer worked there. Very frustrating but I understood and had to start the process over again. After starting over again guess what???? That lady quit working there also without passing he responsibility of fixing my loan. So now I have to start again which is veryfrustrsting because I'm trying to sell my truck but I can't until I get this problem resolved. In the meantime they were kind enough to slap on some new fees that I have to pay for. This play is unorganized and a terrible credit union. I just got my home loan with another bank and I'm trying to close out my truck loan ASAP and put this terrible experience behind me
Keith Pennington | 2016-10-27 21:56:19
This place has gone down hill the last few years. I have had multiple loans here in the past with no problem. How ever I came in on 10/24 to get a auto loan. I was told they had no one that could help me at that time, I could fill out a application and they would call me back later that day. In year past they would have just sat down with me when I walked in and it would take about 20 minutes then I would be walking out the door with my loan. I never received a call later that day. I tried to call them and the phone just rings with no voice mail. I had tried calling 4 times though out the day with no response. I sent them a email telling them that cancel my loan because I got funding elsewhere. Hour later I get a email saying they would look into the situation and call me. Been 3 day since no call still no answer on the phone. I will no longer be giving them any more business.
Samantha Reaves | 2017-01-10 20:10:06
I've been with cuccu for about 3 years. Here's the scoop, of you don't have enough money in your account, they will charge you a fee for something they let draft out. If you sign up for courtesy pay and don't have the money in your account, they will charge you a fee. So basically, sign up, you get charged, don't sign up, you get charged. They will nail you with as many fees as they possible can. Instead of denying a draft, they let it go through no matter what. If you want a bank that has good intentions, I wouldn't come by here. ATM is frequently down, shorter hours than some banks, few; very few locations, and staff are usually rude and prepared to wait on the phone. I also bank with blu current and NEVER have problems through them (I was late on one CC payment by two days and didn't get charged, my heros!!). My suggestion, turn around before walking through these doors!
Kechelle Allen | 2017-03-29 03:06:59
Friendly staff and wonderful customer service. Just wish they had 24 hour customer service.
Shellee Vise | 2017-03-26 19:59:59
I've heard this place is a good place to bank. No hassle. And a safe place.

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