Updating my review from 2 stars to 1. I am unable to use my debit card anywhere i go and they won't do a single thing about it. I can't even use it at a place as simple as walmart. I have plenty of money in my account and when I asked them why it wasn't working they told me there was nothing they could do about it. Worst experience ever for my first bank account. Closing as soon as I can and switching banks. I highly recommend banking elsewhere.
Hailey Babcock | 2015-07-15 10:47:48
The people are very friendly but too many complications! First off, my debit card never came in the mail so I was using the temporary. I never activated the new card obviously because I never got it, yet my temporary was terminated so I was left card less until I could make it in to talk to them. They got me a new temporary card and reordered my card which they had sent to the bank instead of my house, it came in the day before I left for vacation which was great because I wanted to use it on vacation! I informed them of my traveling so they knew I'd be using my card in other states. A lot of good it did me, my card was rejected in every other state I tried to use it in! Good thing my travel partners were kind enough to lend me some cash or else I wouldn't have had enough! Not to mention my card is rejected at ALL Redbox machines. Have to go BACK to talk to them again because of complications I shouldn't have. The staff is very friendly, but the complications are outrageous.
Terrace Duncan | 2017-04-08 18:08:50
Had a great experience here! Very kind people and always so their best to help me!!