Raytown Lee's Summit Community Cu in Lee's Summit, MO

I love the staff

I've been with them for years and would never think about switching banks

I can't express how inconvenient paying my loan has been. I am being charged outrageous fees to pay via phone or I can drive thirty minutes into a branch to pay my monthly payment, it's almost worth the gas the fees just keeping getting higher and higher. Sick of this place! Update: Some of the staff is very sweet. It's just frustrating if you don't bank with them it's a battle to pay your loan. Today I drove in so I could set up an online payment account. It seems silly to drive in just to have your account number be your username anyway, a little unnecessary. If I could do this from the comfort of my home I would say it's been the easiest option thus far.

Horrible people. After 4 years and multiple loans they are now tacking on "convenience fees" to take payments over the phone. Your options are A. pay the fee or B. go to a shared branch, in person, spend 30 minutes every month at another bank to make your loan payment. Nothing convenient about either option. Update 11/21/2016: Cool story, they have now added another $5 to their convenience fee. Scam artists. God I can't wait til this loan is paid off. Never doing business with these clowns again.