Commerce Bank in Gladstone, MO

Excellence Service, I have been banking at this location for over 15 years and have never had any problems. The staff goes above and beyond to make sure that you are well taken care of and I have always felt that if I had a question or concern they would always ensure that I was satisfied with the resolution. In fact, I still consider this branch to be my bank even though we recently moved to Tulsa, Oklahoma

They have always been courteous and knowledgeable and very very friendly I've always felt like family in that bank I've been with them for years and years

Unfriendly people and they don't support cyclists. A bike is a vehicle and I often use it to run errands. This location on Antioch does not allow bikes through the drive thru. The parkville branch does. Better yet US bank is a block away and they act excited to see me on my bicycle in their drive through. I would recommend them for a bank that is keeping up with the times and friendly people.

If I could give no stars I would! I'm sick of getting charged overdraft charges for pending charges! The staff is rude, arrogant, and act like your issues don't matter! I'll be moving my accounts ASAP! Oh and don't even bother with the drive thru! I waited 20 min last Friday and finally gave up! Went back Saturday....waited 15 min and then the person working can't even say Hello...and then proceeds to take another 15 min to deposit A check! UPDATE: I did receive a call from Sheila with Commerce today, she was very nice and caring about my above stated concerns. She assures me they are working to correct the wait time issues, and that the issues of overall customer service will be addressed.

Slow service through the drive through. Sometimes the tellers are rude also. I don't appreciate that especially when I'm being nice