Marketplace Home Mortgage in Maple Grove, MN

We heard about Jim Steel through our agent who we have worked with on the buying and selling of our two homes. Jim delivered fast turnaround on our per-qualification and was very professional, but also very personable. If you have ever been through the process of buying and selling homes sometimes you feel that you are just number's waiting in a pile of paper work, but that was NOT the case with Jim. He was always available to answer any questions that we had, and he helped make the process smooth and stress free for us. We really liked working with Jim and will definitely be working with him in the future! Make Jim and his team apart of your team the next time you need to buy and you'll be satisfied!

My refinance took 4 months. on signing day (today) there ended up being surprises that were never explained. Not surprises to delay the closing, but still several misunderstandings that even made the notary uncomfortable and dumbfounded that it was not explained to us. Many mistakes were made which turned out to be even more paperwork. An assistant (I believe) requested documents which I sent within 24 hours. I heard nothing in return and therefore assumed they were received. 2 weeks later finally someone followed up asking for the documents which they never received. I would expect after a couple days of them not receiving the documents someone would have followed up with me. I expressed urgency from the very beginning and this still took 4 months. I believe this was drawn out due to them not following up with me. Very disappointed. If I could give this 0 stars I would. (I have changed my name for privacy reasons)

Jim and his team at Marketplace Home Mortgage were wonderful to work with! Very knowledgeable which made the loan process very smooth and I was very impressed on how quickly he was to respond to my emails and questions. I would absolutely recommend him!

I've done several deals with Jim now and they have all exceeded my expectations. I've referred people to him professionally and I use him personally as well. He's always given me the confidence that the deal will get done expeditiously and with as little stress as possible. He's been personable, attentive and an overall joy to work with. I do and will continue to refer anyone I know to Jim and Marketplace.

My wife and I just bought our first house this year. I can't speak highly enough about Shane and all the hard work he did. He regularly responded to me outside of working hours, always getting back to me promptly. Even now it's two and a half months after the sale went through, and I still get quick responses from him when I have questions about the sale that took place back in January. Shane is an incredibly hard working person and I highly recommend speaking with him if you are looking for a mortgage.