Wells Fargo Bank in Mankato, MN

They treat commerical customers rudely, make us wait in lines way too long not enough tellers when we need to go back and open our stores

Wished I could give Wells Fargo a negative star. College students be ware, they gouge you at every turn. Students have years of horror stories once WF gets their tentacles into your life. Stay away, far away from anything to do with them. Fees outrageous, customer service lousy. Use credit unions.

I wanted to take out a loan and it's been three months and my banker never stayed in touch with me. It is still in the process and it is very frustrating.

I just made a business deposit and Lydia was so helpful! She was super friendly and she even gave me a sucker! How sweet of her!

Had a loan appoint at 2 pm. Branch Manager, Loan Officer and all other staff made me wait until 2:50 pm to be serviced. When I brought up the utter disappoint and lack of professionalism in waiting for close to an hour, no one would validate my concern. I asked the Branch Manager if he valued my business and he said he did not. He indicated that 'it was busy and if I wasn't helped in 10 minutes after walking in the door, he would pull someone to help those in front of me'. Not me, but other customers. What a circus. This branch manager walked by me repeatedly, but did nothing to help me other than ask the same questions as two other staff members did in the 50 minutes I was waiting. What a joke, bank elsewhere. It will be a better waste of your time! One star is being overly generous.