State Bank of Delano in Delano, MN

When we moved to the area, we wanted to set up with a local bank so we chose State Bank of Delano. Their hours are not conducive to the average customer - no tellers inside the bank after 3:30 most days, things like that. It would have been fine if they had decent customer service - drive up tellers clearly weren't trained with customer service in mind, as on many occasions they never even said 'hello' to me when I was conducting business, let alone smiled or offered any extra assistance. I'll do more research before going with a local bank next time, which is sad.

The inside hours are not really convienent but the service is awesome. They have been very helpful with increasing our spending limits at the last minute, even on weekends, helping us when our debit card was cloned and money was taken from our account, and whenever we have had questions. I would definitely recommend.

Nice service, but those hours? Ridiculous, why would a bank close at 3 PM??