Wells Fargo Bank in Coon Rapids, MN

Friendly staff

Thank you Francesca for always being a friendly face and helpful! It's always a pleasure doing business with you in the drive-up.

Why do the employees ALWAYS ask about my personal life? Why do you need to know what I'm doing this weekend, how work is going, how is my family, do I have any fun stuff planned for summer, etc. Today I go in to make a deposit into my wife's account and the teller asks me where I do my banking. I say "At a credit union." She says, "Oh, what do you like about them?" I say, "They don't ask a lot of questions." Silence... Please, please, please tell your employees not to pry into folks' personal lives. I know it's supposed to be a friendly, welcoming atmosphere. But this isn't 1975, and we aren't all senior citizens with lots of spare time to shoot the breeze at our bank. Most of us use the internet, phone or atms. Just smile, say please and thank you, and complete the necessary transaction. Thank you.

Everytime I come inside they're always welcoming and nice. I know it's their job but it's a job well done. I could use an ATM but I like that at least one person knows my name when I walk inside.

I like this branch a lot. They're always welcoming and helpful.