Wells Fargo Bank in Anoka, MN

The ATM at this branch is a pain everyday. I don't bank at Wells Fargo but use their ATM everyday to do deposits with multiple items (checks). If you deposit 20 checks or so, it scans the first one and spits the rest back out. I have resigned to putting in one check at a time which creates a line and takes sometimes up to 5 minutes to make a deposit. The new envelope free system is a joke. It only benefits the bank...they can scan the check you are depositing right away and pull the funds to work with. I have talked to the customer service at the branch regarding this issue and they act concerned but nothing ever changes. i called the 800 number on the ATM and they identified the location of the ATM and said they would "reboot" the software. In defense of this branch i have used other envelope free wells ATMs and they behave the same way. this seems more like they need an upgrade rather than a reboot.

Nice bankers who remember your name.

Not only are the employees bright, cheerful and helpful, the ATM at this location works perfectly I deposit multiple items regularly with no hitches. The ATM area is also secure, meaning you must have a Debit card to even use this location after hours, which is a huge relief at night not having to worry about someone coming in while you are making deposits or withdrawals. I am 50 and have been dealing with banks for a long time and this is the friendliest bank and easiest I have ever been associated with.

I am a loyal customer to this specific location. Not only because it is conveniently close but the service they give is extremely helpful. I put all of my faith in a banker named Cara. She is a very kind and down to earth person. When I was in a sorry state for credit and finances she sat down with me and explained every option and helped me understand and improve my situation. She is the reason I love this bank. Knowing that someone could be honest and welcome me with a smile, remember me when I return, and call to check on my status. That is amazing. I forever feel welcomed and satisfied with my service there. I have never been to a bank that made me smile so much. I will always appreciate the people I've met at this place. I recommend this bank and location to everyone. The fast pace and qualityof service you receive here is like none other, in my opinion the very best.