Christian Financial Credit Union in Sterling Heights, MI

Slowest customer service ever seen .... There always take their sweet time to serve the customer thats bullshit !!

Service sooo slow. Drive thru is ridiculously slow. Waited 10+ minutes to get to the drive up many times. Inside isn't much better. Then it takes 5+ minutes to complete a transaction. Tellers blame it on the system. As a prior credit union manager, this is really disappointing.

TL;DR I have no affiliation with this place other than an average customer.. The other responses are inaccurate and this place is outstanding. The post is long because I have responded to their statements... Post: @420 420 your name is "420 420" and my 5 year old children know how to spell the word "very". You should remove your review as you don't appear comprehensive enough to have an opinion. @rachelle baker, @sammy anime, @ashley riding. I disagree with the slow service statements. Your comments are very accurate to the roseville location, however, that is a different place than this one. I have been coming here for the past 3 years and the roseville location the past 6 years prior. Roseville location for me has earned a terrible rating, not due to a single experience buy many over time. Being an optomist, I moved and stuck with the bank. This specific location has treated me wonderful. I always go inside. I would agree that the drive thru has some lag time. The staff in person always make sure that my children leave with a sucker even when I forget... Matter of fact I am here right now (which is why I am writing this review, I decided to go through the drive thru and get some more experience) I told my daughters that they had to have breakfast before they could have a sucker but the gentleman at the drive thru recognized me and even remembered my daughters favorite colors (pink and purple) and gave me corresponding suckers of that color, without e even asking.. THAT IS IMPRESSIVE. To give you an understanding of what's going on... I just got astounding service as I was mod-way through this review. That is proof alone that this location is superb. My drive thru experience was about 8 mins of a wait and less than 3 mins at the window... Including that I had to send the carrier twice because I forgot to include my license. Today is Friday may 27th, 2016, I visited around 9:10ish. I couldn't be happier with this bank and will continue to stay with them.

I use this location. . It's a service center for other credit union members. .. I've Never waited long here.. always had a friendly teller.. always helpful... always clean...

The WORST! Left for 3 months to Australia, had taken out my money left like $10 in just because I feel more comfortable with something in my account. Used my other account with Flag star for my trip, never touched my CFCU account. Three months later I come home, no phone calls or anything from CFCU, another month later after settling back in from being away I go to put money in to build my account again, all these fees and over drafts. Never touched the account once on my trip or when I was back home, and never used that account to pay bills, all of a sudden fees for their "bill paying" service like that I never used. Over $200 in over drafts accumulated and not a single phone call about it, I spoke to someone about it and they told me too bad so sad, They refunded me like $43 but was still out around $200 still, after I made the argument that I have never done my bills through them ever! But they wouldn't wave the over draft caused by their fees. I closed my account and NEVER again will have a personal account with them or for my business. Caused by a fee my account NEVER had before ever until I was gone, and I never signed up for their bill services. Not even a phone call that the account was over drafted after so much time went by, and rude service over the whole thing. NEVER again!