Michigan First Credit Union in Southgate, MI

I can't begin to express my heartfelt thanks to both Desi and Candance of the Woodward Branch. As a retired executive from a major credit card brand sometimes life deal you some situations that are beyond your control. Well I had one of those situations that had me feeling defeated. As a last ditch effort I went into MFCU my first encounter was with Candance who listened intently to my scenario with compassion and concern. She conveyed my dire situation to her manager Desi. Candance had me to return the following day to meet and discuss my situation with Desi. I was not just a consumer or member to them but more like a family member of MFCU. It literally brought me to tears to see that they understood and could truly empathize on what I was going through. Desi and Candance took care of me got me what I needed a peace of mind. MFCU you have two exemplary employees that are truly irreplaceable in my eyes. If I was still employed and had encountered them under these same circumstances you would have definitely been less two employees because I would have offered them both a employment package they could not have resisted because of there willingness to go above and beyond their job description to assist their customers which is a rarity in banking these days. I have two words for both Desi and Candance "Standing Ovation"

They are very helpful and understanding ... I'm thinking about switching all my accounts to here

They are located in a kroger. You can't see them from a moving vehicle. However they give great service everytime I come. They go above and beyond