The negative comments make me laugh. Ive been with Genisys since 1999 when they were T&C and have always had superior customer service. Even when I went through some tough times during the downturns they took care of me. Banks are no comparison to a CU, especially Genisys.
Patrick Keena | 2017-02-28 20:44:13
Great service!
ApexPredator | 2016-11-21 14:35:53
Have an auto loan they started charging me 25 dollars more a month didn't catch it right away Said I didn't have insurance both my vehicles are fully covered will not deal with them ever again
Deana Baker | 2015-03-25 00:14:33
I totally "DO NOT" agree with the negative comments. I have NEVER had a problem with Genisys and I have been with them since 2000 when it was first called "USA FEDERAL C.U.". I even worked for the company then as a mail clerk. I have always been treated professionally and with such respect. I understand people can be human, maybe someone was having a bad day, as we all do. I have also worked in Customer Service for years and you can't please everyone. I will say that I love this bank and I've been to most of the branches and all have been very helpful. Thank you for all the great work you do and am looking forward to many more years!