Dicker & Deal Second Hand Str in Lansing, MI

Funny I've read so may bad reviews about this place. But, people no one forced you to walk into a second hand store and try to buy or sell anything... you want better selection or quality buy it new. As for customer service, I've sold, bought and traded items there. And have always been treated fair... seriously can't wait for the new store....

They moved into a much larger building, no one asked us if we needed help and they were not busy. Left and went to their other store on Kalamazoo which was great!

I called, trying to find out about my merchandise, I was screamed at then hung up on....JUST SO RUDE....unprofessional.... AND I DONT GIVE A DAMN HOW BUSY U ARE....that's UNEXCEPTIBLE DEALING WIT PEOPLE.... I WOULD NEVER REFER ANYBODY THERE!!!

Extremely unprofessional and rude toward customers (especially the owner). They severely lowball you on things you sell to them, much more so than other pawn shops around town. Their pawn agreement is awful, if you do pawn them something never pay for more days. Because, that's the only thing your money will go to, more days to get your item. None of the money will go to actually paying back the loan, they pocket all that. Bottom line, there are way better pawn shops around town than this one. Capital discount on S. MLK or E Mich Ave. They are much better all around, don't waste your time here.

Called twice for a simple computer. was put on hold first time for 15 minutes and second time for 20 by a very rude associate. so disappointing. whats the point in growing when your service sucks!?