One Detroit Credit Union in Highland Park, MI

Very fair bank, has really changed my life.

Great customer service and services ! Love the staff and the wait time when I have visited has been minimal even when the line is long.

Love this place all staff so friendly...polite and do whatever they can to service you as their customer...i refer everyone i know to them.

Best credit union I have been with. The staff is wonderful, warm n friendly. The line always goes quick..and the perks are AMAZING !!!!!

THE WORST EXPERIENCE EVER!!! DO NOT GET AN ACCOUNT HERE!!!! I am a fluid public transportation rider and require to travel with my backpack that carries my papers, take home work and maybe travel size accessories. I tried to enter into the bank and was halted through the metal detectors resisting me from entry. A voice over the microphone shouted "empty your pockets and go back through the metal detectors" then I was asked to do it twice more. After finally being released from the middle entry I was then drastically approached and asked to leave my backpack at the front desk because I know better and their bank doesn't allow backpacks. She asked me if I had an account I told her "I was interested untill being seized at the door, she then asked do I have proper ID, before I could respond she answered the phone and held her finger up. I just walked out because all the employees were looking at me in terror because I had a backpack. I understand living in caution because Detroit is a city where you have to be careful but if you're that fearful then you're just as scary as a criminal. I will be more considerate of my backpack when traveling however being treated as a threat because of my attire is uncomfortable to go through as a customer.