Try to get a loan no one called me back denied me call to talk loan officer called back very unpleasant. Been there for 18 years
Andrew Kato | 2016-07-21 03:56:38
No problems when I requested a loan. Anna was very helpful.
Dave LaRue | 2017-01-18 00:08:00
I have been on the phone holding 3 times in excess of 15 minutes trying to get a live person so I can get my loan payoff information. Sure does speak wonders about this institution! Glad it'll be paid off so I don't deal with this place again. On hold person says loans take less than 10 minutes - Yup I've been on hold way more than that.
May Yang | 2016-12-29 00:40:07
Seriously these people don't know what the hell they are doing. Need better training at taking care of loans. Paid off a loan for my car and they said I'll receive my title for the car in 10 days and never got anything for 3 weeks. Had to call them and they didn't even send it out!!! Wtf! Now I have to wait for another week to see if they did send anything out! Dumb mf's. Never will I ever make business with this pos Bank!
Anderson Pettigrew | 2017-03-30 13:29:25
For as long as I've banking here I've had good and bad experiences, the tellers most of the time have been short and rude. However went in there yesterday and met one of the nicest people that I have ever met! Cheyenne does an amazing job making people feel welcomed! This place needs more people like her Thank you for a great experience Cheyenne