Independent Bank in Cedar Springs, MI

Always great service

I have always had wonderful customer service at Independent Bank. The staff is always helpful and friendly and they have a great sense of humor as well!

Awesome place to do your banking in person or on the go. Very helpful and courteous staff. Very professional home town people.

I have called this bank 5 times now in a row an phone not answered it's picked up for brief second then hung up all five times now no one has answered my simple question. Thx yall used to think u guys were awsome but this just put bad taste in my mouth.

Worst bank ever! So many issues it's crazy. From telling me the wrong dates of when money is available which also hurt my credit! And they said because the payee on the check (which was signed over to me) wasn't on my bank account that I couldn't put it in my account. Don't waste your time. Just made a chase account and will be switching over. Terrible experience. Also, their customer service isn't open 24/7 like chase.