Flagstar Bank in Brownstown Charter Township, MI

I really love the staff at this bank. I brought my business accounts there over a year ago and they have been so fantastic with me. They know me by name and when I had an issue with one of my accounts they helped me set up a new one the same day. I honestly didn't think a bank could be so helpful, and I like that they're based in Michigan.

Worst bank on the planet to deal with during an insurance claim. Thankfully I was in the middle off refinancing and was almost done. I waited until financing was completed and had my insurance re-make the checks to the new bank. Yes....Flagstar is that miserable to deal with. Maybe if you live a block away it wouldn't be so bad, but I'm in KS. They wanted me to sign the insurance checks and send them to Flagstar. Then, they would hold the checks and the contractor has to submit a request to get paid! Then they'll pay a little, but hold back the other funds, Once more work is done they pay more...then once it's finished YOU get to pay $30 for an inspection out of pocket. Once inspection is done the contractor gets final payment. Oh, and by the way, they'll also have you running around all over town getting things notarized, faxed, scanned, copied....the list goes on. Run away...Run FAST.

Fairly awful bank. Annoying new ATM, no more deposit envelopes, low interest rates. Only accounts that give interest require $1k or 5k daily balance