KeyBank in Saco, ME

Been coming here since 1977. Part of Key Bank nationwide and totally ignored. Same flag in building since at least 1977. Used to be only tax repository for decades. Awesome staff, 99% of time, tho' employees swapped around like playing cards, so hard to keep up with them. Many small corporate accounts, but national ownership squeezing goodwill of local businesses, almost as if they don't care and are just waiting to find excuse to shut it down. Very antagonistic "feel" when I have to deal outside of bank with National level people. Why I have staff step in on issues--calling outside of bank is huge hassle. They treat employees cashing checks who do not have an account, with employer WITH account, like 2nd class citizens, with subtle implication that they SHOULD have account there. Not the staff, they are gracious, the RULES are stifling. I get hard sell every few months to move investments there. As IF. Tried it years ago, was screwed over 9 ways from Sunday...And have finance background. Great to use if you need nationwide bank, better than Bank of America by a hair...