Capital One Bank in Takoma Park, MD

The costumer service is very bad, their employees seem to be with bad humor, especially one person which name is Blanca Duran, she look like she hates that work and hates to deal with people, you just need to see her expression in her face to see how feels.

Very slow service.

Ya Khushboo, that girl has problem. When I was paying my cc Bill she told me to pay more than my balance but I would know it and confronted her. She didn't say sorry. And a Spanish teller who is so stupid to work with customers, he doesn't even tell you the right answers for your own money. But I think the bank doesn't care either.

I always go to capital one bank for my banking needs,but i hate going to this location..... stuff is very rude !!!!!!!! not professional at all ! i came one day to put my money in to the business account and one of the bill was fake!!!!!! and okay i understand that they have to take my id or whatever ,but there was no need to tell other people that was working wit her !!!!!!!when i was standing out side waiting for her to come back everyone was looking at me like i bought all fake bills. i think the girl who was helping was riarnna or something like that ......I always go to other capital bank but this is very close to my business so i choose to come here when I really had to !!!!!! but guess what ? all the time i come here they have some kind of problem... One day my husband came at this location and they asked for id to depositing some money !!!!!!!!! u don't need to give them id if the deposit is under 10,000. They act like they are the only one knows what r they doing !!!!! i don't come this location and I will never will. just taking some of my time to do this ,so u can change it make it better !!!!!!

Good staff.