Mid-Atlantic Federal Credit Union in Germantown, MD

YUo guys are some trash

Great

I have been a member/ customer for 10 years and have received the best service I have ever received since moving to Maryland. I have Not been treated this kindly or this well since I lived in a very small town and knew everyone that worked at the bank. On recent trips to many other cities I was easily able to access my account and money that I needed both from ATM's and participating Credit Union Partners. Suze Orman , a well known excellent financial adviser, advises using a credit union and my sister was a satisfied member prior to my joining. I am so very grateful I am a member/customer of Mid-Atlantic Federal Credit Union. Thank You MAFCU! Thank You, Suze Orman & my sister Joyce Wade, for an excellent suggestion, I am very grateful!

My husband deposited his GI Bill checks into an account at MAFCU. He has been told for 2 weeks now that there is a security hold on his account and he cannot withdraw any funds or close his account. The bank could not explain the security hold and told my husband it may remain on his account for another 30 days. As a result, this is creating a financial hardship for a hard working veteran. Shame on you MAFCU. He has spent hours at the credit union these past few weeks and has gotten the run around. Terrible customer service. As soon as MAFCU removes the security hold we will be closing all accounts here and never, EVER returning.

I'm not happy as there is no zero star available for this Credit Union. I'm an immigrant. I feed my family from a car service business and struggling to provide my children hope. My car was involved in an accident and I requested for loan extension since my income was disconnected due to the accident. They didn't bother to give me a response up until the time I came back to the Silver Spring branch to discuss on starting the repayment. They said I need to pay the "past due" amount first before we continue discussing about it. How do they expect me to pay the past due amount before I go back to work with my business car? I wish I didn't ask them about the repayment plan. I wanted to put my house in order before I go back to my business and they persecute me in any possible way they could. - We started a new cafe at Silver Spring and they denied us acces not to withdraw any amount from it. - they keep on taking money from our business account without notifying us and any amount they want - I took an appointment to discuss the issue with a sfaff at Germantown who was not in her office by the time I was there and she denied it now. - I wrote email for more than three times and no response so far - my account is current but they still demand to repossess the car for the document they claim I didn't sign while the loan was initiated in Jan 2015 - they didn't want to give me a chance to review the retroactive document with my family and the lawyer before I signed it -they call on each and every body on my contact list to bother them the where about of my car excusing l'm involved in an accident and if anybody knows where my car is. Don't you think the easiest thing is to ask me rather than others? What kind of professionalism is this and how they come against the accounts of a weak person who is struggling to feed his five kids from the car business and the new cafe? Where is God and where is my legal protection in this great country of law and justice? I really am desperate....