TD Bank in Wrentham, MA

They are you located in Wrentham mall

I have been dealing with this TD Bank location since June 2012, staff and management has been consistently outstanding. Keep it up.

Ashley and Stephanie at this branch are lying and deceiving. They lied about multiple aspect of the account I was opening as and a result my husbands company received a lawsuit for breach of contract. I opened an account with a check for $2500 from my husbands business. I specifically asked if I would be able to use the overdraft coverage as I waited for the check to clear. They assured my it would be fine. I was assured I could take up to $700 out as soon as we were done. That was a lie. They couldn't tell me why it wasn't working, I was told just to wait a little longer. That night it also didn't work. Also Sat morning it didn't work. A local branch told me my card was never activated. Mon morning I was still not able to access any of the money. My husbands customer is livid that he cant start his job today. I realize things take time and every bank is different, but I asked specific questions to avoid this. This branch also then tried to place blame on my local branch which suggested the Wrentham branch could contact the checks bank and have a manager release the money. But the Wrentham office claimed to try, but the "back office" wouldn't even release a small portion of the money so my husband could start his job. Ashley then told me her hands were tied and she hung up on me. When I called back, she hung up again and refused to talk to me. Worst business practices: lying, and hanging up on customers.