Plaza Home Mortgage Inc in Wakefield, MA

Horribly disorganized, terrible communication.

this Bank if rude ,disrespectful,they have reunion-ed my credit and my life and all they have to say is sorry. I called to make a payment it was not withdrawn I called to ask and was told by their rep that it will be done . called today asking why it hasn't been done and they said that is not always the case . the rep was rude ,disrespectful,degrading ,humiliating. she said oh SORRY that info was an error. I said to her If I could say sorry and she said " its your responsibility to pay you house payment". which means its OKAY for Plaza bank to give wrong info and lie to customers to ruin their lives. its okay for them to give wrong information when you are relying on every word they say. they do it on purpose to damage your credit ,to take away your home. the worst Bank Ever,RUDE ,disrespectful ,abnocious,staff members which the BANK allows them mistreat their customers.