Tower Loan in West Monroe, LA

I'm was going through the process of settling my deceased mothers estate when a lien from 1998 came up from Tower Loan. The lien had been paid of in 1999 but for whatever reason they could not provide me with a release of lien. Instead the manager offered me a signed affidavit for me to pick up, but did not sign it leaving me with a worthless copy. When I returned again to get the signature he wasn't there and the staff tried to pawn me off to come back another time. Only when I regretfully last my temper did anything get done. Short story is because somebody didn't do their job nearly 20 years ago I had to force them to do their job now.