Horrible customer service. They never do anything I ask. I asked them to turn off overdraft protection and they did not, nor did they return the overdraft fee. I have to go to west monroe centric to get anything fixed or corrected. They're always looking for any reason to close. Negative 5 stars.
Arwen Robertson | 2015-01-07 02:55:30
I love my bank! =) Everyone is very sweet, knowledgeable, and helpful. It's great to have this credit union since most other banks have started tacking fees to everything unless you have some type of minimal balance--not just above $0, sometimes $500+-- or direct deposit. They also have a new building! Atmosphere is very bright, clean, and relaxed. You can also stand right beside the teller and see all your information with them on their computer.