Navy Federal Credit Union in Radcliff, KY

I just love the courtesy from them.

Navy Federal Credit Union at the Radcliff, KY location has shown their childish and non professional attitude today. The credit union is part of a mini mall and connected to other local Radcliff businesses. They all share a parking lot. No particular suite owns a section of the parking lot allowing customers to park anywhere. Next store to this particular Navy Federal Credit Union there is a Crossfit gym co owned by an individual who is an active duty soldier. The Navy Federal Credit Union manager has caused some friction. They feel that Crossfit customers can not park in the parking lot in front of the Crossfit gym. Today the individuals who work at the Navy Federal Credit Union decided they were going to act like children. They all got together and decided that they were going to park in front of the gym at once this morning. As they walked into the credit union they smiled and laughed at all the Crossfit customers as they were working out. I guess Navy Federal Credit Union was going to prove some sort of point. This gym is a local business and supports other local businesses. Not only do they support local businesses but they also support their community. With the down sizing of the military local business around military posts have been negatively effected. Navy Federal Credit Union is suppose to support Military Members and hopefully the community as a whole. But right next store to the credit union is a local business co owned by an active duty military member and the Navy Federal Credit union at the Radcliff, KY location shows their support by laughing at his customers.

The banker that works customer service around 1-4 pm always has an attitude with me every month I call. I don't know what I did to upset her (Radcliff,ky NFCU)

I cannot unfortunately remember her name it began with a K. She was awesome, took care of adding my wife to the account while our 5yr old girl drew her pictures. Navy Federal Radcliff Ky branch sets the bar for exemplary customer service, which is why I drive an hour on a Saturday for them to take care of us. Thank you Navy Federal, I'll be back soon.