Kemba Louisville Credit Union in Louisville, KY

I love the people there

Pitiful. Inept people who can't handle a single change of insurance on a vehicle, and try to charge you $2,000 extra as a "punishment" I'll never use this place again. Edit to respond to Kemba's response. This was not about insurance on the vehicle being cancelled. This is about a change in insurance carrier's. The vehicle in question was always covered. If there was a concern, you have my cell, my wife's cell, and my work phone as well as E-Mail. The fact that you added a policy to an already insured vehicle, due to a mistake in the paperwork is the issue here. This issue will cost me around $2,000 to resolve. With all of the ways of communication available, this should NEVER have occurred. I have done business with Forcht Bank as well as Park Federal Credit Union and never had these types of issues.

Been with this credit union for about 3yrs.... Always a horrible exp with them! I applied for a builder credit loan and when I was done paying it off they had put it in for a personal loan and my credit went down instead of it going up! They told me there was nothing that could be done... I was so made I left out crying... I am trying to build my credit to buy a house and now I'm on another 6 month wait