I was looking for a lender with integrity when I went through my Costco executive membership and found Bobby at CapWest. Over a period of several months of searching for a home in a hot Portland market, I encountered obstacles, disappointments and frustrations, was encouraged by my agent to get someone “local” in order to get things done in a timely manner. I am glad I did not. At every turn in the process from application to closing, Bobby was there for me, supportive, highly knoweldgeable and competent. He delivered on every promise with the integrity that was so important to me.
Trent Howerton | 2017-03-24 18:19:06
Misty Campbell was a pleasure to work with. She was patient with us in explaining the process but was very efficient with all the paperwork. She made the process very simple and I would recommend and CapWest to anyone looking for a new mortgage or for a refi!
Mikhail Papovsky | 2017-01-11 03:25:04
Our experience with Andy and CapWest was nothing short of outstanding. Andy is the best mortgage agent I ever got to work with and I have worked with about a dozen. Here are some details: * Expectations - they set aggressive but realistic expectations for processing time and schedule. We managed to stay right on schedule. * Responsiveness - everyone on the team was very responsive and well coordinated. * Flexibility - this was the key. If the processing team and the underwriter weren't as flexible as they were, we would have never gotten an approval. * Communication - because our purchase was complex and involved multiple parties, Andy and his team ended up having to converse a lot with many people besides the buyers (us). All the communication was professional and high quality. Thank you Andy! Fanya and Mikhail
Lisa Brunk | 2017-03-24 02:55:45
John O'Gorman was our loan officer, and he was outstanding. He kept us informed throughout the whole process. His assistant Celia was very pleasant and followed up with us constantly for documents she needed without being at all pushy. We'll definitely be going back to him when we buy another home in the future.
Jill Stripling | 2017-03-22 01:40:58
My husband and I had a wonderful experience working with Andy Patton. He was very reassuring when necessary and very responsive and professional during what can be an incredibly stressful time for a future homeowner. I had some sort of communication with him daily until our property closed. He was always quick to respond if I contacted him and he was very good about explaining the process and keeping us updated. On top of all of that he was very kind!