Frontier Community Credit Union in Leavenworth, KS

GOOD CREDIT UNION. GAVE ME A CHANCE WITH A CAR LOAN WITH NO CREDIT.

Frontier Community Credit Union does excellent work. They provide great security, and their staff is very cooperative.

The staff at Frontier Community Credit Union is friendly and caring. Their fees are reasonable, and their rates are comparable.

Have been with them since 18 years old. They have been great. Credit unions are great places to bank with.

Very negative experience on several times with customer service. I was charged transfer fees (which I was told didn't exist) when I signed up for my account. They charged me per transaction, and only reversed one. On another time, I opened up a chat only to be rudely disconnected. When I called in, I spoke to the woman I was chatting with and she didn't even apologize for disconnecting with me. I tried using mobile deposit on my first check which got rejected because "My account wasn't open long enough". Because I wrote on the check, they wouldn't cash it, either. I had to pay to get my work to reissue the check. On another occasion, I asked the teller if I could do a digital transfer from their bank to another bank without a fee. She said yes. I got charged for that, too (out of checking). They wouldn't reverse it, even though I was given wrong information and no where on the site did it tell me there was a fee involved. Worst customer experience I've had at a credit union. I'll be switching back to a bank that offers real 24/7 support, who do not charge fee after fee.