University National Bank in Lawrence, KS

Because of moving around the country many times, I've never experienced a better or more friendly bank! Todd Sutherland and the employees that come in contact with the customers are fantastic. I always looked forward to going to the bank to conduct business. Sincerely, Jack Hinton

Very rude. Went in to open an account. The teller was very friendly but asked me to wait for the person who opened accounts. This person was having a personal conversation with someone for about 10 minutes, then proceeded to take a phone call that came in while I was waiting. So after about 15 minutes of sitting there I was then told O couldn't open an account because it was 2 close to closing time. I explained that I had been waiting for awhile and she became very rude so I walked out and went to Great American Bank who promptly opened an account for me!