Wells Fargo Bank in Rushville, IN

I liked it when my bank was wachovia

I wanted to give them a 0 star rating but that wasnt possible. I called every wells fargo from indiana to Kansas city I could get no help. All I wanted to do was cancel my card cause it was stolen but I couldnt cause I couldnt get through to speak with someone so while I was trying to get ahold of some one the person who stole my card was fill in their tank and buy expensive things

I never have had any problems from anyone. Great customer service! Love everything they offer

I just go to this location for the ATM. But when you cancel your card you just call the 800 number. And as far as funds being withheld go , my experience is different , I use Wells Fargo because when I deposit money it is available immediately. I'm not sure where the holding of funds comes from? My account has overdraft protection which allows it to be overdrawn by several hundred dollars. This is a double-edged sword what has been a Saving Grace for me overall. My guess is that the other review had overdraft protection and was technically totally able to overdraw but would still be the tellers fault for not bringing it to attention that her account would be overdrawn if the transaction went through.

I would like to recognize one of the superior WF branches. I was all but ready to transfer to another bank due to the fact that I had to drive over an hour to reach a branch - the only one in Indiana(?) - Rushville. It was very irritating to me that there are no other branches that I could wire my transfer for my house purchase tomorrow. I was not thrilled about the inconvenience. That was until I made my way into the branch and found all of the awesome smiles and warm personalities that were awaiting my arrival. Most notably of the folks I encountered was MEGAN. What an incredible representative they have for that company. If I were starting a company, she would be the face that I would choose over any other. I can't tell you how thrilled I was to be dealing with her and how wonderful she made my wife and I feel. This experience is the one and only reason that I will continue to bank with Wells Fargo. Hopefully her superiors will see this review and the message that I sent to WF and give her the recognition that she deserves. And NO, I'm not a relative or even seen her before.