Fifth Third Bank & ATM in Plainfield, IN

Slow!

Friendliest branch in the metro area!

The most rude group of people that is not in the market of being customer service minded. My husband and I were going to my mother-in-laws funeral a difficult day as you can imagine, we needed to stop to deposit a check on Saturday morning. We waited in the drive thru for several minutes, about 10. The woman at the window was so slow. She actually messaged me to tell me I didn't list all my checks on the deposit ticket. I said I did they are on the back where they go and she said nothing. My husband is a patient man but he was not having the best day and he said, "I'm sorry we are in a hurry what do you need" Now we are totaling 15 minutes later.. she said, "I forgot to send you your money." We then get the money and receipt only to find drawings all over it like a butterfly stamp traced around it and a "thank you". I found it to be not sincerer more sarcastic because she knew we were in a hurry. There is more.. even if you like Fifth third Corporation you will hate every experience at this Plainfield location the absolute worst.

Great bank, maybe it's the time of day I go but I have never experienced the negative things other reviewers have. They are always prompt and never rude when I go. They have always been very helpful when I need something. Thanks!

I love this branch. The entire staff is always friendly! It can get slow, but come on folks; when it gets busy it just is what it is. Even if they're super busy, they will still serve you with a smile and absolutely always ask how you are. The service is always great, and they will go out of their way to help in any way that they can. It's always a pleasure to go in and do my banking. I absolutely love Suzanne she is the best!