Tech Credit Union in Merrillville, IN

I was member of this credit union for three years, always dealing with the Crown Point branch, that was until I had the misfortune of visiting this branch. Too cut a long story short, I was told by the loan officer, after waiting an hour and after running my credit, that for an out of state (AL) private sale I would have to bring the car to the branch so they could 'view the collateral'. I politely told them that no seller in the country would agree to driving/transporting the car across the country without payment first. All I got in reply was an 'ok'. So I leave, decide to give it a couple of days and then visit my usual branch (Crown Point), who have given me several loans of out of state private sales in the past without any issue. After explaining the situation, I was told that usual policy was to see a copy of a notarized title and that the Merrillville branch had made an unusual request. Great I think, thinking this loan officer will just re-process the paperwork. The loan officer then needs to go explain the situation to the branch manager who then decides that they cannot go against another branches decision, even though he admitted that he would not have required me to bring the car to them. So in summary, this bank doesn't have consistent policies and/or their employees don't know/follow their own policies. I cancelled my membership of 5 years and got a $40K loan with penfed for 1.5%. So in the end, there was a silver lining but I will never do business with this CU again.