Indiana Finance Company in Daleville, IN

We missed the $5 convince fee they waited a week to call us about it and make a huge deal about it. Not yhe first issue we have had. Our account manager is beyond rude. Don't ever get Felicia as an account manager. They spoke to us like we was Children. If they would have called us that Monday okay whatever but you want to wait a week to make a big deal about it. Our next car payment is due in 3 days. Is it really that big of an issue to wait the three days. I will never go with this company again. Not until they can learn how to treat people.

I've been unable to make an online payment for a couple weeks now. They're web address comes up as an insecure and possibly fraudulent site on both my home pc browser and phone. And calling them i always feel like it's a hassle.

This finance company is horrible! They will completely speak to you like you are a little child!. I was a few dollars short on my payment, I went to my daughters school to pick her up with my 2 youngest children, they came and repossessed my car with all my possessions in it. My 2 baby Car seats was in the car! I had no way to get my children home! And my purse was in the car!! WORST WORST WORST!!! PEOPLE!!!!

My experience with this place is horrible and I would not recommend them. Recently, I lost my job and could not make my payments. I got behind but worked something out with them so I can keep the car. Made the payment and a week later my car is gone!!! I could have kept my money if the were going to just take it anyway!!! This is my last year of making payments on this car and now I have to deal with this and have my credit suffer .... They are rude, disrespectful, cold hearted, and money hungry. Plus, they'll even call you everyday about the same thing constantly. Even if you make your payments they'll still treat you as if your life amounts to nothing! The car is 12 years-old why are you acting as if its really worth a repossession? I just wanted to make it thru this last year of misery with this place ..

I just have to say that I have had my vehicle for a year and I have had nothing but great experiences with this company! I was able to get 2 friends referrals and they too are very happy with their vehicles but more importantly my mothers health took a turn for the worse and I have had to be there with her and missed over a week of work and Linda who is not my account manager was very very empathetic and understanding of my situation. I just have to say how very pleased I am with them, their company and most of all Linda for being there for me through this very very hard time. Natalie who is my Account manager has also been very helpful and has always been there when asking any questions or concerns I did have. Thank you Indiana Finance for being a great company and most of all thank you for being there for me and my family as we go through this rough road. You guys are amazing and again THANK YOU!! -Renee Givens