Volkswagen of Clarksville in Clarksville, IN

Amazing service Anthony Grubbs helped us with a broken down car and helped push the car.

We had a great experience with our purchase. Our salesman Steven Mayfield was a great help and I highly recommend anyone to use this company and sales associate

Very dishonest sales practices. They offered a car for one amount one day, then the next day, the price went up. When I called them out on it, they basically laughed in my face. I'd advise you to say far away from this place, as I know from experience the dishonesty starts at the very top.

While all the people at the dealer were nice, it doesn't change that fact that they use the same tactics as every other car dealer. First, they make up some reason why they can’t honor their online price (in this case it was because I wasn't trading in a VW), then they make up reasons why they won’t honor their online specials, in this case it was a "$500 college credit" where even though I am a college graduate as of two years ago and my wife is currently in college they said that you had to be a "recent" graduate. Ok, that is to be expected, most car dealers do the same stuff. Then they follow the typical car dealer trend and start out with a really high price on the car and a really low offer for the trade in (well below the lowest value on KBB or nada). Eventually after telling them I know what my car is worth and I know what their car is worth and telling them the maximum I would be willing to pay, they of course came back with a number ever so slightly higher than my maximum (all dealers seem to do this too). We eventually struck a deal $4,500 less than their original offer but still 1000-2000 higher than what I should have paid. Then to top everything off they come out with some story like they won’t be making any money on the car and how other customers weren't getting as good of a deal as we were (blah blah blah). It really irritates me being blatantly lied to regardless of if it’s the norm or not. The entire process also took about 4-5 hours, which gets very tiring. Bottom line is no matter how nice they seem, they still try to rip you off just like any other dealer end of story.

Volkswagen of Clarksville is a great dealership with fantastic staff. Anthony sold me my GTI a few years ago and he still knows me by name and goes out of his way to greet me when I come in for service. Joey and Keith in the service department are very knowledgeable and trustworthy. They take a genuine interest in providing me exceptional customer service. It's the best dealership experience I've ever had. I definitely recommend this location.