Chase Bank in Waukegan, IL

The worst banking service I've ever had. I opened Checking and Savings account and submitted all documents. Chase closed the accounts few weeks without giving any intimation. The Bank Associate simply said they can't do anything as it's "Closed". Instead he suggested to open New Account. Now I have to update the Bank account details everywhere. Sigh. The Customer care rep + Manager simply raised a complaint just for their "Quality Purpose". There is no proper response to the Customer. Beware, It can happen to any customer. Check your accounts often and Make sure it is "SAFE". All the Best!

Very accommodating staff. I have had a mortgage with this bank for close to 16 years. Only downer is, they no longer offer Personal Loans.

I used to be a chase customer but they change their service!!! 1 -Now they have machines not people!! 2- at least 30 to 45 min just to cash a check 3- can't do cash deposits if you are not a chase member. 4-my workers doesnt have an chase account and this place charge them 8 dllrs to cash their check. 5-need 2 ids to cash a check. 6 for all this 5 past points, Im not chase customer no more!!!!!! 10 years using chase.

Parking lot and Drive-thru ATM at this location, black top has a quite a few large potholes.

First they get rid of the drive through tellers, then they replace the tellers inside with more ATM machines......today there were 2 empty ATM machines and like 10 people in line for 1 teller. They had a young girl up front trying to keep people entertained in conversation so no one would get too upset. Then after waiting forever I was told I couldn't deposit coins unless I had them in rolls because they don't have a coin counting machine. BS. This is the closest branch to me and it's still too far away. I'll be stopping in one more time to close out all my accounts.