Super Pawn Jewelry & Loan LLC in Round Lake, IL

Ownership changed. Employees now have attitudes and swear at you. Not professional! It's a Pawn Shop and supposed to less than retail or competitive with other pawn shops. Buyer beware, it's cash only. Avoid this place.

Some good ol' American people!

Would give zero stars if I could! I went in looking to sell my brand new unopened Samsung Gear VR. Waited around for FIFTEEN MINUTES before I finally walked in back and asked someone for help. He didn't even know what virtual reality was and had to Google it

Unfortunately in a pawn shop- people are going to be upset because they have to give up "great grandma" ring or other "treasures". I have shopped here for years and always gotten great deals!! way less than other pawn shops. The Staff has been friendly- however I have read that there was a fat Puerto-rican lady working there- Racist much? Funny thing after 10 years no one that works there fits the description. ANYWAY- If you are upset with not getting the max for your item- don't sell it- never did I see any employee "MAKE SOMEONE SELL THERE ITEM" everyone comes in on their free will. If you have a gun - they are the ONLY gun shop in LAKE COUNTY. I have only positive things to say. ALso Management has changed but the owners are the same! ntil people know their facts - they should not write a review. Have a great day.

Store is messy and cluttered, things are buried under mountains of other things, went in trying to sell some gold however after waiting in their showroom for 20 plus minutes with no one coming out to greet me I left, and it's not just me, two other people walked in, waited, and then asked me if I worked there. They also left while waiting to be helped. I'd suggest Alexander's Jewery and Loan right down the street went there and was promptly greeted and helped