BMO Harris Bank in Romeoville, IL

Disappointed that the bank does not seem to want new customers as they make it very difficult to open an account. I called prior to coming over to the bank to ensure I was able to open an account without an issue since my DL did not match my current address. I was told that as long as I had a current utility bill I would be able to open it up. Once I arrived and waited 15 mins to see someone, I was told I could not open the account. Not a great first impression of a bank so on to another bank that can be honest with its customers instead of wasting their time.