InstaCredit Automart in O'Fallon, IL

Have nice variety of vehicles

good customer service and we love are car and they have taken very good care of us to date and are very awsome in maintence department.all of our needs have ben met . david boan

Terrible customer service. The sales and service dept act like they are two separate companies. My car started smoking hours after I purchased it. When I brought it back they said they would fix it for free but got angry and short with me every time I asked a question about why it happened and how it was over looked. The only response was, "Thats why it has a warranty" I work in the warranty Industry, Warranty is for when the car has issues in the future, It is never put in place so an establishment can sell a vehicle that is having current issues. They also wouldn't give me an estimate on how much time it would take to fix it. I asked to speak with a manager and they wouldn't let me, they just kept acting like I was being rude for asking questions about the car that I just purchased. I told them I worked in customer service and told him I didn't appreciate they way I was being treated and a man named Steven in the service dept said he was going to hang up on me if I didn't like it. I would NEVER RECOMMEND THEM EVEN TO MY WORST ENEMY.

They sold me a good ass car but it was high

Walked in and wasnt greeted, then the guy proceeded to interrupt me when I was talking and then abruptly ended the conversation. Didn't even offer for us to look at cars.