Regions Bank in Marion, IL

My wife and I went through the drive-thru this morning (11/18/2013, 9:00 AM) and was not pleased with the customer service we received. We were "greeted" by a few older women with stern, stone-type looks on their faces. They looked bitter and resentful as we pulled up. Not sure what the situation was before-hand, but we weren't feeling the vibes. We don't bank there locally, however, we have an account but chose to go on elsewhere due to the horrible attitude and service from these women. We now know not to stop at the Marion, IL branch with the 'bitter duo.' Yikes...not pleasant.

My husband and I came to visit our son at SIU and decided to stop at the Regions in Marion, IL (4/25/15) before getting back on the highway. We went through the drive-thru this morning and had the displeasure of meeting "Page" at the intercom. She didn't say hello, smile, or even acknowledge we were even there. She just stared at us. We didn't even know she was waiting on us until we looked towards the window. As we waited we could hear her arguing with another customer before us, and overheard her name. She sounded very unprofessional and rude. We doubt the other customer was at fault, by the way her attitude was. Well, instead of doing a transaction we just drove off. We felt very uncomfortable. We've been banking with Regions for about 20 years now. The service we received from her was not only unprofessional but just plain scary. What a bad attitude. She should be the last person working with the public, and is a horrible representative for Regions Bank. We love Regions and will continue with them, but we will never come to this branch again.

Well from the previous reviews some of the tellers at this bank are not very nice. However the first time we went to this bank we met CAMILLA. She was very pleasant and professional. But the second time we went we had to deal with a young black lady, with glasses, named KIM. Her body language and facial expressions came off to me as very condescending and rude. She doesn't smile and has an angry look, like she's just miserable to be there. Seems very argumentative and we feel she should not work with the public either. Made my visit very unpleasant. I was also from out of town like everyone else. We will not be returning to this certain branch either. It was a pleasure to meet Camilla though. Thank you.

This bank is TERRIBLE! People are ok, but always busy because of such a short staff. Then the hours just suck. I can't call into the "GreenLine" for assistance because the banker didn't inform me I need a phone pin. I also was not issued a customer number, and my new debit card has had to be canceled TWICE because I have NEVER gotten it. Take your money elsewhere.