Rivers Area Credit Union in Kankakee, IL

Awesome place and even better staff!!

Excellent service. In out less 10mins tops

The worst service I ever received. Some of the ladies have the worst attitudes nasty and mean. They know they can act this way and nothing will happen. Don't use have a nasty attitude handling your money. Don't ask for a loan couldn't get one oh yeah, made 50,000 and worked for the state. Don't use F-

Great people to work with. Have always had positive experience with this credit union.

Depending on what staff you get is how your service goes. You have your Unfriendly and pleasant - can go either way. As for loans, I applied for a smaller signautre one got denied. A couple months later I tried again for a $2500 car loan AFTER I arranged to have my entire check direct deposited into it for a couple of week to show my intentions of staying with this bank...did I get the loan? I don't know - absolutely NO communication regarding the status. I got a phone call to ask me for documents to apply for the loan, but not even a letter to tell me if I got denied, or an email or a phone call. UNPROFESSIONAL. I don't have stellar credit, I am trying to work on that...lowering a car payment loan was the beginning, Christmas dragged my credit score down horribly - I went to this bank because my son, my neighbor and a friend spoke highly of it and I had it in my head that credit unions were different than banks...nope not so much.