Diepholz Auto Group of Charleston in Charleston, IL

John Bush was are salesman. Awesome guy. I came in to purchase a Chevy Equinox and did not leave disappointed. A plus for this dealership is being kid friendly. My 2 year old son was with me and was treating with sweetness and kindness. The other associates did not mind his curiousity in their office

Ongoing electrical problem that 4 other dealerships couldn't locate or solve. I was 300 miles away from home and had to get to the closest dealership as fast as I could. I couldn't have been luckier that day. Service Tech Jacob was the only person after 10,000 miles and 5 dealerships that took the time to properly trouble shoot my problem, locate the issue, and fix the problem. If I had a major problem in the future, I would drive 300 miles so Jacob could solve it, the first time. I have NEVER been so impressed with any dealership as I was with Diepholz!

Sherri is the best. Great knowledge of the mechanical end and a great people person. The service personnel always go the extra mile to take care of me.

Sorry, not very happy. Had some gaskets put on to stop some oil leaks. In the process who ever mashed some of the wiring. Said they replaced the wiring.. this is the eighth day they have had the car. Still no call. I wish I never took it to them.

I purchased a 2015 Chevy Malibu about a week ago. John Bush helped me a couple weeks up until I actually purchased. He was kind, patient, and very reassuring. He got me the car I wanted for the payment I could afford. Not only did I leave with a new car, I left with a new friend. I will only use Diepholz for all my future purchases. Thanks John for the great experience.