Bank of America Financial Center in Calumet City, IL

This is the worst branch to go to. If you need to be serviced, find another bank. My grandmother is elderly and walks on a cane, but they make her wait in long lines. There's not enough staff to accommodate people's banking needs. Saturday is their busiest days, and they have the least amount of staff working on Saturdays. Terrible.

I went in this Branch this morning because I was on this side of town I normally go to the one near river oaks I went in to make a withdrawal at the teller using my prepaid card because BOA don't charge a fee the teller was an Arabic woman she took my card & told me my numbers didn't match on my card & she couldn't take it which I knew was a lie because I use the card everyday & recieve direct deposit on it she then was very rude & said she couldn't tell me what she meant by my numbers didn't match then told me to use the atm I used the atm had no problem with my card but was upset I ended up paying an extra $6 for atm withdrawals! She obviously didn't know her job & the teller at the other bank I usually go to agreed because I stopped in there later on in the day to see if I can make a withdrawal & told the teller my problem & she said wasn't nothing wrong with the card & the teller had to be new

TCF has way better service and more staff on any given day. Too crouded and 1 or 2 tellers. Will not go back...

I work and live about 3 min away from this branch. I don't understand how there is a long line no matter what time of the day it is. 18 min to use the ATM in the drive thru and 24 min to use the ONE ATM. I also have chase and even with the smaller branches I never wait this long. Something has to give.

Always a line. Always! I opened 2 accounts, one MM, one checking. I asked for checks, they gave me checks for the MM account. Un real. Always a line at the ATM. I got a cashiers check from Money in my checking account. The check cost $12. They took the $12 out of the MM, even though there was enough money in the checking account. That caused the MM to fall below minimum balance & then had a reoccurring monthly charge. Does anyone know what they're doing there. So one visit seemed to get everything back on track. We'll see. One more chance