When I had a problem with a check that cleared before my deposit I was in shock. Everything after that was bouncing and extra charges adding up. They handled the problem professionally and quickly over the phone. Kim at the store fixed the immediate concern for me and the main office in Wisconsin finished it off and even did a follow up call later in the day. WOW.
Rebecca Korte | 2016-07-25 18:58:16
This is a great bank! Had a problem when traveling to San Francisco last year with my debit card. They fixed it right away over the phone. Rental car company was so impressed, they gave me an upgrade. Excellent employees in Alton and top tier customer service!