Academy Mortgage - Rathdrum in Rathdrum, ID

Teresa Metz was excellent. She explained all the loan programs available to me and I chiose the one that worked best for my situation. The process was smooth and clear. I highly recommend Teresa to anyone looking for a home loan.

We could not be happier with our experience using Academy Mortgage for our home purchase. Anne Erickson and staff were very knowledgeable and helpful throughout the entire process. We felt Anne represented our best interests. We will have and have recommended her to friends thinking of purchasing a new home.

Teresa helped my husband and I in obtaining our first home mortgage in 2015. The process proved difficult for a variety of reasons outside of her control, but she went above and beyond, even driving me to a neighboring town 30 miles away to talk to an IRS representative about tax transcripts (as I didn't have a way to drive that day). She continually advocated for us to her superiors. I cannot say enough about the quality of service Teresa provided. Academy Mortgage, the company she works under, left some to be desired as they were very picky about paperwork and wouldn't give alternatives in situations where they were warranted, so that would be my only complaint. Again, that was outside of Teresa's control and she worked hard to find a solution. We did close on our house, and things turned out fine. If you want a kind, thoughtful person representing you in getting a mortgage, Teresa is the one.

Anne was fantastic. She was quick to respond to every question we had at every step. I personally loved the app. I felt like I was being updated as fast as the process was actually happening. A+ for Academy and off the charts for Anne herself.

Teresa was fabulous! My clients found that their approval from another lender was worthless after their offer was accepted, and just when they were starting to panic, Teresa contacted them and got the ball rolling so fast they could have closed a week early. She was professional, personable and quick. We are all so grateful!