Pioneer Federal Credit Union in Boise, ID

I decided to refinance my auto loan with Pioneer Federal Credit Union and this was a mistake. When I went in to open up the new loan the lady assisting me did not know what she was doing so it took forever. You cannot make payments online with a bank account from another bank so I have to go into the branch every month to make a payment. And finally every time that I have talked with a representative over the phone they have been rude and unhelpful. I would not recommend this bank to anyone.

Love the innovation and technology in this branch! It's wonderful there is a meeting room available days, evenings, and weekends for our community. I love working here, and I love banking here!

Great Bank and great Employees! We worked with Jennifer and Eric on a new car loan and a refinance on another car. They saved us a ton of money monthly! Great people and we are so glad we went with PFCU Broadway!

How do you run out of paper to print counter checks? Can the manager really not handle basic office supply inventory control? No, I don't need a book of checks in two weeks, I need a single check now. Poor service if you can't accommodate such a basic task.

These people are angels! I needed a loan for an emergency surgery for my dog and they had it handled in under 5 hours with over 20% LESS interest than care credit! I am a customer for life. My pup and I love going in and seeing Jennifer, Sarah, and Eric so they can squish on his ears. Great bank! Wouldn't go elsewhere!