My husband & I were visiting Iowa this summer and were very impressed with the friendly personality of the drive-thru cashier at this bank in Urbandale. We stayed in Ankeny but the Ankeny employees at that US Bank were very unfriendly & treated us like criminals when cashed our checks. We always went to the Urbandale bank on NW 86th because this lady was so pleasant & helpful. When you have money in your "checking account" you expect to be able to cash a check without any problem.
Dino Dautovic | 2012-11-07 03:15:23
They are always very polite and make you feel welcome unlike other banks that i have banked with especially at this location. I recommend it to anyone who is looking for some respect while you are banking.
Taylor Becktold | 2015-11-17 03:29:55
good branch, quick service. location is a bit awkward and maps kind of gives you a weird way to get there.
Dick Holthaus | 2016-09-20 04:33:48
To many fees. Even Seniors have a monthly charge of $10.95