DuTrac Community Credit Union in Dubuque, IA

Thanks for letting me open an account

Was hung up on after finding out this bank believes the term Live means they can screw you when their is an error with your account. No other bank that I have heard of gives you an over draft fee the same day as a posted charge without giving you til the end of business to resolve the issue. Don't go to DuTrac as they are the worst kind of BANK, stop claiming to be a credit union as you really don't care about your members.

I have had my car loan with them for a year now. When I opened my loan I also wanted to consolidate unsecured loans but at that time they wouldn't since they hadn't established a relationship with me and my score was low. They said wait six months. Understandable. Six months later, was told the same thing, Now, my score is up over 100 points, paid off collections, and never missed a car payment and make more money. Still won't do it because of credit cards I have that don't even have a balance on them. If it wasn't for the low rate on my loan I would move everything away you guys. You lie and use a bad credit pull system. Doesn't make sense that one lender that pulls me almost 75 points higher even though they are both Transunion. Don't tell people you will work with them if you really don't plan on it. You should be ashamed to call yourselves a Credit Union.