Community Choice Credit Union in Clive, IA

Service has gotten worse and worse here. Expect condescending attitudes where employees ignore questions, make up answers, or state 'it's policy' and refuse to explain more. Want to deposit a check or transfer money? That may be allowed, against some unwritten policy, or require several days to perform depending on your luck.

Love banking here the people are all very nice and friendly. Very strait for word about what they can and can't do. Looking forward to a waukee location!!!!

I have been banking here for over 10 yrs. Have had savings, checking, and auto loans with them. Love the people. Only problem was when we went to get our mortgage it just did not seem they wanted our business.

My father and walked in on a Saturday morning looking to get a car loan, when we arrived we were rudely greeted by some teller then they told us to wait till the auto loan rep was available, after about 45 minutes they told us to leave because it was the weekend and they didn't feel like working past closing time. I was truly baffled by their customer service and will not be going back. Veridian is the better choice

Christine (teller on west end of counter)helped me yesterday when I had misplaced my debit card, she was pleasant, charming and very helpful. She went out of her way to assist me with two separate issues. The dark haired young lady to the east of her was very nice as well. Thank you for putting a smile on my face as I left.