Check Into Cash in Burlington, IA

I am very annoyed you did not list on your site whether or not you are open this Presidents Day your business is in my opinion very unprofessional for that and even if you are open for business on this Monday I will not be coming to your store.

My initial in store experience was okay, the clerk was friendly and informative. It cost me $150 to cash my check, but whatever. The clerk informed me that the majority of the check had to be put on a card, but that I needn't worry, it would work just as a debit card does and I could shop online as well. They also informed me that there was a convenient downloadable app to monitor my balance. However, in nearly every transaction I've tried with the card I've had trouble getting it to run and it has declined on EVERY online purchase I've made (with a decline fee), and that convenient downloadable app will not accept my credentials and let me log in, even though I've double checked and know they're right. Naturally, I stopped back in to the store to work out these problems and was told "Oh, I'm sorry, we can't help you now; you'll have to call the 1-800 number." Really?? I cannot in good faith recommend this business for cashing checks. You're better off stopping in at the bank of your choice and opening a new account.